Security & Privacy
We believe in transparency about the data we collect and how we use it.
What We Store
We store only the information necessary to manage your account and provide our services:
- Email address — for account access and communication
- Name — for account identification and support
- Brokerage company — for account management and licensing
This information is used solely for account management, licensing, and customer support. We do not store call recordings, transcripts, or any other data beyond what's listed above.
Data Security
We take data security seriously:
- All data is encrypted in transit and at rest
- Access to account data is restricted to authorized personnel only
- We follow industry-standard security practices
Your Privacy Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
To exercise these rights, please contact us.
Questions?
If you have questions about our security and privacy practices, please:
Email us at support@proagent.io or review our full Privacy Policy and Data Processing Agreement.